Wednesday, 10 November 2010
How good are you at saying no?
The phone rang and I was busy. Not recognizing the phone number and being intrigued I answered it. 'Hello this is Bob from the Halifax. Can I confirm this is Timothy Moore speaking?' Well, there was no problem with admitting who I was and I thought I might get this testing question right. 'Yes' I confidently replied. 'Are you the Timothy Moore who lives in Shepley?' 'Yes'. 'Can I ask you to confirm your date of birth for security reasons?' At this point and with work pressing on me I felt the need to ask why a stranger purporting to be from a bank (boo, hiss) wanted my date of birth. 'For security reasons'. 'But I know my date of birth. You phoned me, I didn't phone you. Why should I give you my date of birth?' I asked him again. the reply was predictable. By now I'm a bit ticked off. 'Are you selling me something, because I didn't phone you and never asked to buy anything?' 'We do sell products' he said. It was his turn to be confident with his reply. 'Well I don't want to buy anything'. Bob was a tad huffy now and said a curt goodbye and the phone was once again free, as was I to get back to work. I felt bad for not giving my DOB and for leaving Bob on a sour note. Why? It's funny how innocent people can quickly feel guilty for not giving over personal information. It's not as if he had a gun to my head and all I had to do was put the phone down. I used to be good at saying no. What's happening to me? Am I becoming too Christian or just losing my youthful playfulness or something worse?
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